All Bromic electric heaters come standard with the heater unit and a wall/ceiling mounting bracket. Additional accessories such as tube suspension kits (for extended ceiling mounting), ceiling recess kits (for flush mounting), and controllers are available for purchase separately (unless noted otherwise). For gas heaters, a wall mounting bracket is included, while ceiling mount poles, heat deflectors, and controllers must be purchased as additional accessories.

For safety and compliance, all Bromic heating products must be installed by a licensed technician. This ensures optimal performance and adherence to all applicable installation requirements.

Purchasing a Bromic Affinity controller is the ideal solution to maximize and customize the usage of your outdoor heating solution through the Bromic App. However, depending on your specific application, your licensed technician may be able to hardwire the heater to a basic switch for simple on/off operation.

The On/Off Controller enables basic operation—turning the heater on (at 100% heat output) or off. The Dimmer Controller offers greater flexibility, allowing you to not only switch the heater on and off but also adjust the heat output in fine increments (as little as 1%) for a more customized comfort level. Both controllers are compatible with the Bromic App which allows for grouping heaters into zones, setting timers and schedules as well as integration with home automation systems (Optional Expansion Board Accessory is required for automation integration for 1 & 2 Channel controllers).

Yes, Bromic heaters use advanced infrared technology for powerful, directional heating. Our electric models feature medium-wave infrared, while our gas heaters combine medium- to short-wave infrared. This ensures efficient heat is directed precisely where it's needed, providing immediate warmth and powerful performance that minimizes energy waste—perfect for outdoor spaces in any weather.

Yes. App control is available via the Bromic App when one of our Affinity Controllers in purchased alongside an outdoor heater. Learn more about the full benefits of the Bromic App here.

Absolutely. We’re here to assist. Simply share your project details with us, and a member of our design team will reach out to provide personalized recommendations tailored to your space and heating needs. Call our team directly or submit details through the form on our contact page.