Demo product - not for sale
Demo product - not for sale
In stock
Targeted Heat CoverageThe Platinum Electric efficiently delivers warmth using radiant heating technology that directly heats people, similar to the sun, ensuring maximum comfort in any outdoor environment.
- Free Shipping
- 30 day returns with Design Assurance
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Technical Specifications
Features & Benefits
Advanced Radiant Heat Technology:
Enjoy targeted warmth with Smart-Heat™ technology, providing direct, efficient heat that quickly embraces you for maximum comfort.
Black or White Colorways:
Choose from two sleek finishes – black or white – designed to blend seamlessly with any outdoor space.
Tinted Ceramic-Glass Screen:
Experience a soft, ambient glow with a high-quality tinted ceramic-glass screen that enhances your space without excessive light emission.
Engineered for Outdoor Durability:
With a fully sealed body, this heater is built to withstand the elements, keeping internal components safe from dust and moisture for reliable, long-lasting performance.
304 Stainless Steel Construction:
Crafted from premium 304 stainless steel, this heater offers exceptional strength, corrosion resistance, and a clean, modern finish that endures.
Slim, Seamless Design:
Its low-profile, seamless design fits perfectly into any space, maintaining a sleek, unobtrusive look while providing powerful, efficient heat.
Targeted Heat Coverage
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100% of Customers would recommend this heater to a friend
Free Shipping
30 day returns with Design Assurance
Financing Available
Complimentary Design Services
Product Details
Key Features
Key Features
Compact & Elegant Design: Features a sleek, ultra-slim profile designed to integrate seamlessly into low-clearance, design-focused spaces.
Premium Stainless-Steel Construction: Made with high-quality 304 stainless steel for durability and aesthetic appeal, ensuring long-lasting performance.
Tinted Glass-Ceramic Fascia: Delivers even heat distribution while minimizing light emission, enhancing comfort without the glare.
Adjustable Mounting Brackets: Enables directional heat distribution, optimizing coverage in outdoor areas.
Simple Operation: User-friendly with a "set and forget" design, offering easy activation and compatibility with smart systems.
Please note: Heater and 200mm mounting bracket included. Controllers and additional mounting accessories are not included.
Specifications
Specifications
Please reference the specification guide below to help you select the correct solution for your needs.
Ceiling 2400mm
| MODEL | 2300W SERIES | 3400W SERIES | 4500W SERIES |
| FUEL TYPE | ELECTRIC | ELECTRIC | ELECTRIC |
| COLOR | BLACK | WHITE | BLACK | WHITE | BLACK | WHITE |
| WEIGHT | 8kgs | 10kgs | 15kgs |
| HEAT AREA | 6m2 | 10m2 | 12m2 |
| RATED CURRENT * | 220-240V/9.6A 208V/11.1A |
220-240V/14.2A 208V/16.3A |
220-240V/18.8A 208V/21.6A |
| MINIMUM FLOOR CLEARANCE | Wall 1800mm | Wall 1800mm Ceiling 2400mm |
Wall 1800mm Ceiling 2400mm |
| WARRANTY | 3 years replacement | ||
| CONTROL OPTIONS | 2300W SERIES | 3400W SERIES | 4500W SERIES |
| ON | OFF | ✓ | ✓ | ✓ |
| DIMMER REMOTE | ✓ | ✓ | ✓ |
| MASTER REMOTE ** | ✓ | ✓ | ✓ |
*Available in varying voltages: 220–240V and 208V.
**Independently control up to six zones of heaters with unlimited heaters per zone from a single remote. Dimmer controller required. Control operates within 100ft of heaters.
*Please visit Bromic Controls for more information.
Technical Documentation
Technical Documentation
Warranty
Warranty
- The Vendor warrants that in the event of any short delivery of the Goods or any defect in the Goods due to either faulty material or workmanship which is notified to the Vendor by the Purchase within seven (7) days from delivery of the Goods, then the Vendor may in its absolute discretion either: -
i. Replace the Goods, or
ii. Accept the return of the Goods and repay the purchase price to the Purchaser. PROVIDED THAT the Goods are returned to the Vendor within this period of seven (7) days, and the original invoice number and invoice date are provided to the Vendor and Vendor in its sole and unfettered opinion is satisfied that the Goods were defective at the time of delivery. - Subject always to clause 12 hereof (RETURN OF GOODS) Bromic requires any defective part to be returned, including prepayment of transportation and insurance, in order to give consideration to the warranty claim.
- For the avoidance of doubt, any warranty given by Bromic may vary depending on the Goods supplied.
- Any warranty provided is subject to the relevant Goods having been installed and operated in the correct manner.
- In addition to any warranties provided by Bromic, Goods procured by Bromic and sold to the Purchaser shall carry the manufacturer’s warranty against defects in material.
- To the maximum extent permitted by law all implied conditions and warranties are expressly excluded.
Further details are outlined in our Terms and conditions.
FAQ
FAQ
Is there a free trial available?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I change my plan later?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
What is your cancellation policy?
Can other info be added to an invoice?
How do I change my account email?
How does billing work?
Shipping & Returns
Shipping & Returns
Free Delivery: Enjoy free delivery directly from our Sydney warehouse. There are no hidden fees—just fast, reliable shipping!
Processing & Dispatch Time: All orders are processed within 1-2 business days and shipped via Startrack with SMS notifications sent with tracking information once your order is on its way.
Delivery Options: If you may not be present when your order arrives, you can select the "Authority to Leave" option during checkout. If you do not select authority to leave, the delivery driver will require a signature. If no one is present at the time of delivery the items will be taken back to a Startrack
depot and a card will be left with details on how to collect and/or rearrange a
time for delivery.”
Delivery Areas: We deliver Australia-wide, although remote areas may be subject to delayed shipping times and we recommend reaching out to our customer support team.
Return Process: Returns and exchanges are available within 30 days of purchase. Before returning any items, please contact our customer service team to receive a return authorization.
- If you have opted for our Design Assurance, you will receive a full refund or exchange with no charges for restocking or freight.
- If you have not utilized our Design Assurance, a 10% restocking fee and return freight costs will be applied to the refunded amount.
Condition for Returns: To be eligible for a return, products must be unused and uninstalled. Used or installed items cannot be returned for a refund or store credit.
